At pak97, your personal data is handled with the same care we bring to every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold over your own data. We believe transparency builds trust.
A plain-English overview of the six core pillars of how pak97 handles your personal data responsibly and securely.
Every connection to pak97 is protected by TLS 1.3 encryption. Your login credentials, payment details, and personal information are transmitted over encrypted channels so that no third party can intercept your data in transit.
pak97 stores personal data on access-controlled servers using AES-256 encryption at rest. Sensitive fields such as passwords are one-way hashed and are never stored or transmitted in plain text under any circumstances.
pak97 only collects the personal data that is strictly necessary to operate the platform, process payments, and comply with legal obligations. We do not gather data "just in case" — every data point has a defined, justified purpose.
You have the right to access, correct, export, or request deletion of your personal data held by pak97 at any time. We process all data subject requests within 30 days of receipt and do not charge any fee for standard requests.
pak97 does not sell, rent, or trade your personal data to any third-party advertiser or data broker. Data shared with external processors (such as payment gateways or KYC providers) is strictly limited to what is necessary for that specific service.
In the unlikely event of a data breach affecting your personal information, pak97 will notify affected users promptly and take immediate remedial action. We maintain an incident response protocol aligned with international best-practice standards.
pak97 is Pakistan's premier online casino and sports betting platform, serving registered users across Karachi, Lahore, Islamabad, Faisalabad, and beyond. When you use the pak97 platform — whether you are placing a cricket bet, spinning a slot, playing live casino, or simply browsing — you entrust us with personal information. We take that responsibility seriously.
This Privacy Policy sets out in clear, legal-grade terms: what personal data pak97 collects from you, why we collect it, the lawful basis on which we process it, who we share it with, how long we retain it, and the rights you hold as a data subject. This policy applies to all registered users, prospective users, and visitors to the pak97 platform.
By accessing or registering on pak97, you acknowledge that you have read and understood this Privacy Policy in full. If you do not agree with any part of this policy, you must cease using the platform and may request account closure at any time.
Policy Scope: This Privacy Policy applies to the pak97 website at https://pak97.pro, all associated mobile interfaces, and any communication channels operated under the pak97 brand (including live chat and email support).
pak97 collects personal data through several channels. The categories of data we collect, and the context in which each is gathered, are detailed in the table below:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC / passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address, city (e.g., Lahore, Karachi) | Account registration |
| Financial Data | JazzCash / EasyPaisa / Raast account references, bank names (HBL, UBL, Meezan), transaction amounts in PKR | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, OS, session timestamps, referral URL | Automatic — on every site visit |
| Behavioural Data | Games played, bet amounts, win/loss records, session durations, feature usage | Platform interaction |
| Communications Data | Live chat transcripts, support email content, survey responses | Customer support interactions |
| Document Data | Copies of CNIC, passport, proof-of-address documents | KYC verification process |
This includes all information you actively submit to pak97 — your registration details, payment information, KYC documents, and any messages you send to our support team. Providing accurate information in these fields is a condition of using the platform.
When you access the pak97 platform, our servers and analytics tools automatically record technical data about your device and browsing session. This includes your IP address, browser type, operating system, referring URL, pages visited, and session duration. This data is collected using server logs and cookies — see Section 6 for our full cookies policy.
We Do Not Collect: pak97 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data unless explicitly required by a regulatory authority for AML compliance purposes.
pak97 uses the personal data we collect for the following defined purposes only:
No Automated Decision-Making: pak97 does not make any purely automated decisions that have a significant legal or similarly significant effect on you as an individual. Our risk and fraud assessments involve human review at the decision stage.
pak97 processes your personal data on one or more of the following lawful bases, in accordance with internationally recognised data protection principles:
For each category of data and purpose listed in Section 3, at least one of the above legal bases applies. pak97 does not process personal data without a clearly identified lawful basis.
pak97 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in order to deliver our services effectively and comply with our legal obligations, we share limited personal data with the following categories of trusted third-party processors:
To process your deposits and withdrawals, pak97 shares necessary financial data with payment service providers including JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK. These processors receive only the data they need to complete your specific transaction and are contractually bound to handle it securely.
pak97 uses certified third-party KYC providers to verify user identity and age. Your identity documents (CNIC, passport) are transmitted to these providers via encrypted channels. These providers are prohibited from using your data for any purpose other than the identity check commissioned by pak97.
The casino games and sports betting software on pak97 is powered by licensed third-party game providers. These providers may receive your anonymised session and game interaction data for the purpose of delivering game content and ensuring RNG integrity. They do not receive your name, CNIC, or financial data.
pak97 will disclose personal data to regulatory bodies, licensing authorities, or law enforcement agencies when legally required to do so, or when we reasonably believe disclosure is necessary to protect the rights, safety, or property of pak97, our users, or the public.
pak97 may share relevant personal data with our legal advisers, auditors, and insurers on a confidential, need-to-know basis in connection with their professional services.
Data Processing Agreements: All third-party processors engaged by pak97 are required to enter into formal Data Processing Agreements committing them to appropriate technical and organisational security measures and restricting their use of your data to the specific purpose for which it was shared.
pak97 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how users interact with the site. A cookie is a small text file stored on your device by your browser when you visit pak97.
You can control non-essential cookies through the pak97 cookie preference centre, accessible from the cookie banner displayed on your first visit to the site. You may also manage cookies through your browser settings — consult your browser's help documentation for instructions. Note that disabling strictly necessary cookies will prevent you from logging in to your pak97 account.
No Third-Party Ad Tracking: pak97 does not use cookies from third-party advertising networks to track your behaviour across other websites or to serve you targeted advertisements outside of the pak97 platform.
pak97 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| Financial & Transaction Data | 7 years from transaction date | Legal / tax compliance |
| KYC Documents | 5 years post account closure | Regulatory requirement |
| Behavioural / Gaming Data | Duration of account + 2 years | Responsible gaming & fraud |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Technical / Log Data | 12 months | Security monitoring |
| Marketing Preferences | Until consent withdrawn | Consent-based |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
As a data subject, you hold the following rights in relation to the personal data pak97 holds about you. These rights are subject to certain limitations and exemptions under applicable law, particularly where processing is necessary for legal compliance or fraud prevention purposes.
To exercise any of the above rights, please contact the pak97 data team via live chat or by emailing [email protected]. We will verify your identity before processing any data subject request and will respond within 30 calendar days.
No Charge for Standard Requests: pak97 does not charge a fee for standard data access or erasure requests. We reserve the right to charge a reasonable fee only if a request is clearly unfounded, repetitive, or excessive in nature.
pak97 is strictly a 21+ platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Online gambling is prohibited for minors, and pak97 takes this obligation with the utmost seriousness.
Our registration process requires users to provide a date of birth confirming they are aged 21 or over. All accounts are subject to KYC age verification before withdrawal privileges are activated. Where pak97 discovers or has reasonable grounds to suspect that an account has been registered by an individual under 21, we will immediately suspend that account, void any associated bets or winnings, return any verified deposits, and delete the minor's personal data as quickly as our legal obligations allow.
If you are a parent or guardian and believe your child has registered on pak97, please contact our support team immediately via live chat or at [email protected]. We will investigate and act without delay.
21+ Only — No Exceptions: pak97 employs third-party age verification software, manual KYC review, and ongoing account monitoring to enforce the 21+ age requirement. Responsible gaming starts with keeping underage individuals off the platform entirely.
pak97 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:
Despite these measures, no internet-based platform can guarantee absolute security. You accept a residual risk inherent to all internet communications. You are responsible for keeping your own login credentials confidential and for ensuring your device is free from malware.
pak97 operates under international gaming licensing standards and may engage service providers — such as KYC verification specialists, game software providers, or cloud hosting infrastructure — that are located outside Pakistan. When your personal data is transferred to a country that may not have data protection laws equivalent to those applicable in Pakistan, pak97 takes steps to ensure appropriate safeguards are in place.
These safeguards include requiring all international data processors to enter into standard contractual clauses or equivalent binding agreements that impose data protection obligations consistent with internationally recognised privacy standards. pak97 does not transfer your data to jurisdictions where we cannot ensure an adequate level of protection.
By using the pak97 platform and providing your personal data, you acknowledge that your data may be transferred to, stored, and processed outside Pakistan, subject to the protections described in this section.
pak97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The date of the most recent revision is displayed at the top of this page.
Where changes to this Privacy Policy are material — meaning they significantly affect how we process your personal data or the rights you hold — pak97 will notify registered users by email or via a prominent in-platform notification at least 14 days before the changes take effect. For minor or administrative updates, the revised policy will be published on this page without separate notification.
Your continued use of the pak97 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the platform and may request account closure as described in our Terms & Conditions.
Stay Informed: We recommend bookmarking this page and reviewing it periodically. pak97 is committed to maintaining a clear, current, and honest Privacy Policy that accurately reflects how your data is handled at all times.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pak97 holds about you, please reach out through one of the following channels:
When submitting a data subject request, please include your registered email address and a clear description of the action you are requesting. We will verify your identity before processing any request to protect your account from unauthorised access.
Response Commitment: pak97 is committed to acknowledging all privacy-related enquiries within 48 hours and resolving substantive data subject requests within 30 calendar days of identity verification.
Your data is protected. Your experience is secure. Cricket betting, live casino, and slots — all under one roof, with JazzCash and EasyPaisa support. 21+ only. Please play responsibly.